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 30-Day Money Back Guarantee

Customers may cancel at any time via the cancellation form in your client dashboard. Snipe...

 Do you offer DDoS protection?

A distributed denial of service attack (DDoS) occurs when multiple compromised systems flood the...

 Do you offer custom packages?

Not at this time, the plans we offer can be found within our product pages. If you feel you feel...

 How do I access my cPanel?

Accessing your cPanel directly You can get to your control panel by appending "/cpanel" on to...

 How do I backup my website?

Login to your control panel and click on "Backups"  Select "Full Backup" from the "Backups"...

 How do I restore a backup?

If you've previously downloaded a backup copy of your website through your cPanel Control Panel,...

 How do I upgrade my plan? Is there any downtime if I upgrade?

You have the power to upgrade your plan at any time in your Client-Area at...

 How long will it take to set up my account?

Your account will be activated immediately after registering or purchasing our services.  

 I cannot access my cPanel, WHM, e-mail, SSH, etc...Help!

All of our servers will automatically temporarily block you from any service you attempt to log...

 I lost or forgot my cPanel or WHM password - how can I reset it?

Resetting your cPanel password and finding your cPanel username is easy and can be handled...

 Ordering Hosting - Domain Registration and Transfer Options

When ordering a hosting plan you will be given 3 options:   Register a new domain. Transfer...

 What nameservers should I use?

All of our shared, reseller, and semi-dedicated services use the same DNS cluster and the...

 Why wasn't I warned that I was going to be suspended before I was suspended?

Unfortunately there are many situations where immediate suspension is the only course of action...

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